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It is easy to process your return or exchange through your account. Just follow the steps below.

To Exchange:

  1. Go to www.ellesse.com/myaccount, and follow the prompts to start your exchange.
  2. If you have not set up an account you will be directed to do so.
  3. We will email you a pre-paid shipping label to return your original order. Please use this as it includes important information.
  4. Simply attach the label to the shipping box and drop at any UPS location or arrange for a pick up within 10 days.

Please note:

  • Let us know the name, size and color of the product you’d like in exchange for your return.
  • Please note that we will not send your new item until we have received and checked your returned item.
  • We will only exchange for a product that is the same or lesser value than the item your returning.
  • If the item you select is not in stock when we are ready to process and ship that exchange order, we’ll be in touch with you once we receive your product to advise.
  • To expedite the exchange process and ensure that you receive the product you would like in exchange, we suggest placing a new order.

To Return

  1. Go to www.ellesse.com/myaccount wand follow the prompts to start your return.
  2. If you have not set up an account you will be directed to do so.
  3. Your return shipping label will be emailed to you. Please use this as it includes important information.
  4. Simply attach the label to the shipping box and drop at any UPS location or arrange for a pick up within 10 days.